At Be At One Healing we value our clients, and client trust and confidence is our highest priority. It is necessary for us to obtain certain accurate and current information about our clients in order to provide our services, and we are dedicated to protecting the privacy and confidentiality of our clients’ information.

 

Our Privacy Policy applies to any current or former clients that have purchased one of our services or made an enquiry about one of our services.

 

Be At One Healing will never sell your personal information or distribute it in anyway.

 

Information we collect about our clients

 

How we collect information

• Contact Form or Subscription Form on our website

• Through purchasing products on our website

• During telephone enquiries

• Through our appointment calendar

• Via Eventbrite if you sign up for an online event

• During your Energy Healing Session  

 

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Type of information collected
The personal information collected might include your name, telephone numbers, address, Zoom Identity, email address, job title, date of birth, services you have enquired about, details about any query, including health information, and feedback on any previous sessions you may share.

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How is that Information Used or Not Used

Your personal details will only be used to contact you regarding any Energy Healing session or Geopathic stress clearing you may have purchased; or to respond to a query you may have.

 

Our newsletter will only be sent to those that have opted in to receive these emails and can be unsubscribed at any time via the unsubscribe button in the emails

 

We will not share your information with third parties for marketing purposes.
 

We will not sell, rent, give, loan, or donate your information to third parties.
 

We will not pass your information onto third party service providers, agents or other associated organisations for any purpose whatsoever.

 

How we store your personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by Be At One Healing adhere to the standards set by the Payment Card Industry Data Security Standard (PCIDSS) as managed by the PCI Security Standards Council, which is a joint effort of brands including Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Be At One Healing uses Stripe payment.

 

Information will also be stored in Eventbrite should potential clients sign up to attend free virtual seminar events.

 

Acuity Scheduling software will be used to store information regarding client scheduled appointments.
 

Client details, including health information and session notes will be recorded in password protected files stored on Google Drive.

 

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Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”) when using third-party software such as Acuity Scheduling, Eventbrite, Stripe, Wix and Google Drive.

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By submitting your personal data, you agree to this transfer, storing or processing. All third-party software platforms are vetted to ensure that they are following correct guidelines for data transfer outside Europe such as EU-US Privacy Shield or countries which have adequate protection level as deemed by the EU.

 

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General Data Protection Regulations (GDPR)

In accordance with the EU General Data Protection Regulations, individuals whose information is processed by Be At One Healing are granted the following rights:

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• Right to be informed

• Right to object

• Right to erasure

• Right to restrict processing

• Right to data access and portability

• Right of rectification

 

In accordance with these rights, at any time you may request to:

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• Have your information removed from our records

• Prevent us from processing your information

• View and have access to your information

• Modify or update your information

 

To exercise these rights, simply email beatonehealing@gmail.com with your request. We will respond to your request within 30 days of receiving it.

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Client data will be kept on record throughout the duration of the client's sessions with Be At One Healing it will be kept on file for a period of no less than two years and no greater than three years after the client's last Session with Be At One Healing.  Client records will be reviewed annually.

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To stop receiving newsletters click the ‘Unsubscribe’ link at the bottom of the newsletter email.If you would like to no longer receive any email communications, please respond to the last email you have received stating “Please remove my contact information from your records”.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.